STREAT

Support

We're here to help. Check the FAQs below or get in touch directly.

Email us

steve@getstreat.co.uk

Response time

We aim to reply within a few hours on business days

Frequently Asked Questions

How long does setup take?

We handle the full setup for you. Most vendors are live within 24–48 hours of signing up.

Do I need any technical skills?

None at all. We configure everything — your menu, branding and ordering app — so you don't have to touch a thing.

What happens if I want to change my menu?

Just drop us a message and we'll update it for you, usually within a few hours on business days.

Can customers pay online?

Yes. Customers pay when they order, so you collect payment before they even arrive at your stall.

How do I receive order notifications?

You'll receive SMS notifications for every new order so you never miss one, even during a busy service.

Can I cancel anytime?

Yes — no contract, no minimum term. Cancel anytime and your access continues until the end of your billing period.

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StrEAT — Mobile Ordering & Collection for Street Food Vendors

StrEAT is a mobile order and collection management system built for street food vendors, food trucks, market stalls and street traders. It lets customers browse your menu, order and pay before they reach the counter, then collect when their food is ready — cutting queues, reducing waste, and helping you serve more people during busy hours.

What you get

Your own branded ordering app — set up for you in about 5 minutes
Unlimited pre-orders with payment before collection
SMS notifications to customers when their order is ready
A simple vendor dashboard to manage incoming orders live
No contract, cancel anytime

How it works

Customers scan a QR code or open your ordering link
They browse your menu, add items to their basket and pay securely on their phone
You receive the order instantly on your vendor dashboard
When their food is ready, the customer is notified by SMS and collects — no queue, no waiting

StrEAT is designed for food vans, market stalls, festivals and events where queues build and customers walk away. By taking orders before customers reach the counter, you capture more sales, reduce waste, and keep lines moving even at your busiest moments.

Apply for the StrEAT Founding Offer to get set up before your next event. Limited early vendor spots are available.

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